It is the policy of GTMC group to provide its customers with products and services that meet or expectations in terms of quality, availability and are competitive in total cost.


The method for implementing this policy is the combination of traditional offline model and new online model which is defined as GTMC group's commitment to never-ending improvement directed towards complete customer satisfaction:

Traditional Offline Model

As an outbound travel wholesaler, GTMC's distribution network currently consists of 29 distribution channels worldwide over various regions.In addition to the wholesaling of standard standalone hotel components, GTMC also provides special packages, including Thailand, Malaysia, Singapore, Indonesia, Vietnam, China, Hong Kong, Philippines, Sri Lanka, Korea, Taiwan, Scandinavia etc.

In terms of inbound travel provision, GTMC currently has presence in Singapore, Malaysia, Thailand and China.

GTMC continues to provide full-scale ground arrangements for MICE, hotel accommodations, transfer and transportation services, stopover holiday packages as well as customized tour packages. GTMC's well-established connections with over 1,200 hotels have enhanced the company's competency in this area.

New business (online model)

GTMC's core existing business under GTMC Travel Pte Ltd is complemented by an interactive online business portal, also known as GTMC eBusiness Suite – Connecting Our Partners to the World - powered by another subsidiary GTMCNet Pte Ltd. This real-time portal links up the businesses of GTMC's travel partners and clients worldwide and increases the reach and exposure of the company globally.